I
took an opportunity through work to participate in a 4-week workshop
that was meant to teach us how to be better leaders. The last two
meetings were dedicated to a session called True Colors where we
talked about how to identify and understand people’s personalities
and how to use that knowledge to give them tasks that they can
perform well. But we didn’t just talk about how to apply this to
work. We also learned how we could apply this to our daily lives to
have more positive interactions with everyone.Here
were the major takeaways:
Stop
expecting people to “be like me”
We
always assume that people should think the way we do. We question the
things that they say and do because they are different than how we
would approach certain situations. Remember that we are all
different. We each learn and process things differently which means
we all act and react differently. We can’t expect everyone to see
things the way we see them or do things the way we do them. Instead
we should seek to understand everyone better and accept our
differences.
Get
Curious, Not Furious
Instead
of getting upset right away about something someone says or does, ask
them some questions. Take a breath to calm yourself and then find out
what they meant or what they were thinking in that situation. Ask
them questions like “what makes you say that?” or “what was
your thought process when you did this?” Many times you will find
that people weren’t trying to hurt you or offend you.
One
example that the woman leading the session gave us was about one of
her former students. This student was driving with her boyfriend one
day when he was pointing out how careful and slow she was when she
was driving. The girl told him that she liked to be cautious when she
was driving because she was in a serious car accident when she was
young. The boyfriend’s reply was “that’s weird.” This girl
was about to get angry and upset with him when she remembered what
she learned from True Colors. So instead of starting an argument she
asked him why he said what he said. Her boyfriend said that he just
thought it was interesting that people are still careless drivers
even if they have been in car accidents. He was simply observing how
people respond differently to similar experiences. And then she
explained to him that she felt that he was calling her weird and
insulting her for her reaction to that traumatic experience. This
situation allowed them to understand each other better instead of
starting a big fight over something that ended up being resolved so
easily.
We
can only change how we react
We
can’t change other people. We can’t change what they think. We
can’t change how they feel. We can’t change what they do. And we
can’t change what they say.
But
we are in complete control over what we think, feel, do and say. So
let’s choose to try to understand before we judge and attack. Let’s
recognize who we are and how we think and then ask questions to see
who other people are and how they think. Let’s connect with people
and build healthier relationships by seeking to understand first and
then to be understood.
Choose
your words carefully
During
this session we each identified our personality types by selecting a
color that we felt described us well. The four colors were gold,
green, blue and orange. Gold was all about responsibility,
organization and tradition. Green was for people who are very
intellectual and focus on the facts. Blue was about making
relationships and connections with other people. And orange was for
the people who value freedom and taking risks. Once we chose our
brightest colors, we separated into those groups and went around and
talked about words that are often said about people in those groups
that are hurtful. And then we identified words that would honor those
people and their personalities instead of attacking them and tearing
them down. For example, negative words for “gold” people were
things like control freak, teacher’s pet, etc and honoring words
were organized, committed, and reliable. Negative words for “blue”
were things like emotional, sensitive, cry-baby whereas honoring
words were caring, kind, and compassionate.
We
tend to see a lot of the negatives in people’s personalities,
especially when they are very different from us. Instead of always
pointing out those negatives with harsh words, let’s find the
beauty in their personalities and choose words that honor them. When
we change the way we talk to and about others, we start to identify
their strengths and we lift them up.
-Ashley
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